At Clinical Pathology Lab, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services. By using our website, mobile app, or engaging with our clinical pathology services, you agree to the terms of this policy.
We may collect various types of personal information, including but not limited to:
Contact details (name, address, phone number, email)
Medical information (test results, medical history, diagnostic reports)
Payment information (credit card, billing address)
Demographic data (age, gender, etc.)
Information provided through customer surveys or feedback forms.
We use the collected information for the following purposes:
To provide and improve our clinical pathology services.
To process and deliver test results and reports to you and/or your healthcare provider.
To manage your appointments and communicate with you regarding our services.
To process payments and billing for the services rendered.
To respond to inquiries and address customer support requests.
To conduct research and analysis to improve our services and better understand medical trends.
To comply with legal and regulatory requirements.
We may share your personal information in the following situations:
With healthcare providers involved in your medical care and treatment.
With third-party service providers that assist us in delivering our services.
When required by law or in response to a valid legal request.
In case of a merger, acquisition, or sale of all or part of our business.
With your explicit consent for any other purpose not listed here.
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our systems undergo regular security audits and updates to ensure your data's safety.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
You have the right to:
Access, review, and update your personal information.
Request the deletion of your data, subject to legal and contractual requirements.
Object to the processing of your information for certain purposes.
Withdraw your consent at any time, where applicable.
Lodge a complaint with the relevant data protection authority.
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a minor, we will take appropriate steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review the policy periodically to stay informed about how we handle your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at ([email protected]/ 7217068871, 8979266757).